As an enhancement to our Online Bill Pay service, we are now offering Popmoney®!
Popmoney® is an innovative personal payment service offered by leading financial institutions that eliminates the hassles of checks and cash. Perfect for sending money to your children, friends or relatives who are away at school, traveling, or living in another city or state. Now, sending and receiving money is as easy as emailing and texting. You don’t need a new account to send or receive money, just use your current bank account.
How does it work?
To send money:
Log into your Online Banking account then click on Billpay. You will see a Popmoney® tab at the top of your screen. Click on Popmoney®. Fill in the name of the person you wish to send money to and then either their cell phone number, email address or account information.
Cellphone number: A text message will be sent to the recipient on your behalf with instructions on how to direct the payment into his or her account. You may want to tell your contact that standard message and data rates apply.
Email address: Your contact will receive an email with instructions on how to direct the payment into his or her account.
Account Information: The payment will be directly deposited into your contact’s account.
When will the recipient receive the funds?
Generally between 1 and 3 business days
This depends on the delivery option selected by the sender. If the sender has selected 3-dayor standard delivery then the recipient will receive the funds 3 business days after accepting the payment. If the sender has selected next day or express delivery then the recipient will receive the funds 1 business day after accepting the payment. If the sender does not have an option to select a delivery speed; funds will normally be available to the recipient on the next business day if you are sending money to someone who has used Popmoney®before and has selected the automatic deposit option. Funds will also be available on the next business day if you have provided your contact’s account information.
When will the funds be deducted from my account?
If you make the payment before 7:00 p.m. Pacific time,the funds will be deducted from your account on the same day.
If you make the payment after 7:00 p.m. Pacific time or on a non-business day, the funds will be deducted from your account on the next business day.
Is there a cost?
Standard delivery is .50 cents. Other charges apply when selecting next day or express delivery.
To receive money
When someone sends you money, you will receive an email or text message. If your financial institution offers Popmoney®, you can log in to your account and direct the funds there. If your financial institution does not offer Popmoney®, you can provide your account information at Popmoney.com, and your money will be sent to that account. If you do not provide your account information, the payment will be automatically returned to the sender’s account. Money sent directly to an account will be automatically deposited. No action is required by the recipient.
You will find an extensive list of frequently asked questions when you log into Online Billpay and click on Popmoney®. You can also feel free to contact a personal banker at any one of our offices for questions or assistance.